Last updated: Tuesday 12th May 2026
1. About These Terms
These Terms and Conditions explain how you may use the Kind Tales website and purchase books, downloads or other products from us.
By using this website or placing an order, you agree to these terms.
2. About Kind Tales
Kind Tales creates children’s stories designed to encourage kindness, confidence, empathy, listening, sharing, courage and positive values through magical storytelling.
Website:
Contact:
info@kindtales.co.uk
3. Products
Kind Tales may sell:
- Digital ebooks
- Downloadable PDF books
- Printed books
- Book bundles
- Free resources
- Related children’s story materials
Product descriptions, prices and availability may change from time to time.
We aim to display products as accurately as possible, but colours, images and formatting may vary slightly depending on your device or screen.
4. Orders
When you place an order, you are responsible for ensuring that your details are correct.
After payment is completed, you should receive an order confirmation by email. For digital products, you may receive a download link or access through your account.
We reserve the right to refuse or cancel an order where there is an error, suspected fraud, misuse of the website or another valid reason.
5. Prices and Payment
Prices are shown on the website at the time of purchase.
Payment must be made through the available checkout methods. Your order will not be completed until payment has been successfully received.
We may change prices at any time, but this will not affect orders already completed.
6. Digital Downloads
Digital books and downloads are provided for personal use only unless stated otherwise.
You must not:
- Copy, resell or redistribute our ebooks
- Upload our books to other websites
- Share download links publicly
- Claim our content, characters, illustrations or stories as your own
- Use our books commercially without written permission
Once a digital product has been downloaded or accessed, refunds may be limited unless the product is faulty or not as described.
7. Printed Books
If printed books are sold, delivery times and costs will be shown at checkout where applicable.
Delivery times are estimates and may depend on the delivery provider. Please contact us if your order has not arrived within the expected timeframe.
8. Refunds and Cancellations
For digital products, refunds are usually not available once the file has been downloaded or accessed, unless the product is faulty, unavailable or not as described.
For physical products, refund rights may depend on the condition of the item and applicable consumer law.
To request help with an order, contact:
info@kindtales.co.uk
Please include your name, order number and the issue you are experiencing.
9. Educational and Behavioural Content
Kind Tales books are designed to support positive values and emotional learning through storytelling.
Our books are not medical, psychological, educational or behavioural therapy advice. They should not replace professional support from teachers, doctors, therapists or other qualified professionals where needed.
10. Website Use
You agree not to misuse the website.
You must not:
- Attempt to hack, damage or disrupt the website
- Use the website for unlawful purposes
- Copy our content without permission
- Upload harmful files or malicious code
- Use automated tools to scrape or copy our website
11. Intellectual Property
All Kind Tales content belongs to Kind Tales or its licensors unless stated otherwise.
This includes:
- Book titles
- Story text
- Illustrations
- Characters
- Logos
- Website content
- Downloads
- Branding
- Page designs
You may not copy, reproduce, adapt, sell or distribute our content without written permission.
12. Account Access
If you create an account, you are responsible for keeping your login details safe.
You must contact us if you believe your account has been accessed without permission.
We may suspend or close accounts where we believe there has been misuse, fraud, copyright infringement or breach of these terms.
13. Links to Other Websites
Our website may include links to third-party websites, such as payment providers, social media platforms or book marketplaces.
We are not responsible for the content, privacy practices or services of third-party websites.
14. Limitation of Liability
We aim to keep the website accurate, secure and available, but we cannot guarantee that it will always be error-free or uninterrupted.
To the fullest extent permitted by law, Kind Tales will not be responsible for indirect losses, loss of profits, loss of data or website downtime.
Nothing in these terms excludes liability where it would be unlawful to do so.
15. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be posted on this page.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be dealt with by the courts of England and Wales, unless consumer law gives you the right to bring a claim elsewhere.
17. Contact Us
For questions about these terms, orders or website use, contact:
info@kindtales.co.uk